Shipping & Returns

If your cat doesn't absolutely LOVE this post, return it within 60 days for a full refund of the purchase price, minus the cost of shipping.

Please ensure the post is packaged for shipping using appropriate materials.

You may return all items purchased from Purrfect Post within 60 days of the original delivery. No returned merchandise will be accepted without a Return Material Authorization (RMA). Send us a message or call 800-989-2542 to request an RMA. We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Ship authorized returns to the following address:

Purrfect Post c/o Aquanta LLC
39685 Sierra Dr
Three Rivers CA 93271

For questions regarding our return policy, please contact us.

Please ensure the product is properly packaged for return shipment. Use appropriate packaging materials to ensure the product arrives to us undamaged. If the product arrives damaged to us due to inadequate packing you will be charged a 10 percent restocking fee.